Customer Service
When you provide your customers with a great customer experience you’re not only gaining their loyalty but also make them natural promoters of your brand.
From acquisition to retention, your business needs an outstanding Customer Service Function.
Whether you’re a retailer or a service provider, CUSTOMER SERVICE is the best way to keep and repeat your customers.
Aside from your great offerings, this function can set you apart from your competitors when operated excellently.
To increase your customer’s satisfaction effectively, you need a full-time Customer Service Specialist who can promptly attend to your customer’s needs like product information, sales assistance, and/or after-sales services.
Every customer needs satisfying and empathetic customer service.
How Can SMART VAs Help?
SMART VAs are a collective body of creative and passionate virtual professionals who can help you get the job done for your business.
If you require additional support in the form of providing your customers professional, knowledgeable, and high-quality assistance before, during, and after your product has been bought, we can perform this task via email, online chat, and person-to-person calls. And, in the exact same way you would.
Our Customer Service Specialists possess the S.M.A.R.T. Qualities of VAs you are probably looking for:
Savvy Motivated Adept Responsible Trustworthy
Our Simple Process
Schedule a consultation
Schedule a time to talk with us so we can discover your unique needs and help you get your life back.
Assessment
Let’s get to know each other. Share with us your goals to help us determine your business needs and potential.
Hiring and on-boarding
We’ll introduce the best 2 VA candidates for you to interview and let you decide which VA you want to hire. We’ll then take you through the on-boarding process to work efficiently with your VA.
On-going support
We’ll provide on-going support and monitor your VAs performance. You’ll also continue to pay SmartVAs as your service provider and we’ll make sure to compensate your VA on time.